TERMS AND CONDITIONS –ZANE ELIXIR
Welcome to the ZANE Elixir websitewhich is located onwww.zane.sg (“Site” or “Website”).
This website is owned and operated by ZANE Pte Ltd,from Singapore. Throughout the Site, the terms “we”, “us”, “ZANE Elixir” and“our” refer to ZANE Pte Ltd. We offer this e-commerce website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all goods, items and services supplied by ZANE Pte Ltd, and users of the site, including without limitation users who are browsers, customers, merchants, and/ or contributors of content.
PLEASE READ THE FOLLOWING TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THE SERVICES.
By accessing or using our Services, you agree to these Terms, conditions, and all applicable laws. If you do not agree with these Terms, or any other of our policy, you should not use the Services.
2. General Information
What we do.zane.sg is an e-commerce store based in Singapore providing Products and Services worldwide through its platform. To find out more information about our products and services, please refer to www.zane.sg
Descriptions. The pictures of our products (and packaging) on our website are for illustrative purposes only. We work to ensure that colors are displayed accurately but we can’t guarantee that a device’s display of the colors exactly reflects those of our products.
Sole discretion.We reserve the right to add/discontinue any Products and Services anytime at the sole discretion and without notice.
3. Eligibility to Purchase
The purchase of items through ZANE Elixir is strictly limited to parties who can lawfully enter into and form contracts on the Internet. If you are under age 18, you may only use the Services with the consent of your parent or legal guardian. Please be sure your parent or legal guardian has reviewed and discussed these Terms with you.
By making an offer to purchase products and servicesyou expressly authorize us to perform credit checks and where ZANE Elixirfeels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.
ZANE Elixir reserves the right to restrict multiple quantities of a product and service shipped to any one customer or postal address.
All orders are subject to acceptance and availability, and products and services selected are not reserved and may be purchased by others. Once you have placed your order on the Site, you will receive an email acknowledging the details of your order with shipping details.
We may refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party because of our withdrawing any product or service from the Site or refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
All Payments are made in advance online. We accept all major payment methods which include:
Any other payment method which is displayed on our website.
6. Pricing Policy
Prices shown on the Site are in Singaporean Dollar(s).
We reserve the right to make changes to the price of some of our items. When this happens, we’ll update the latest prices on our website. If you had placed your order for a product or service before the price change, the price will be as stated on our website at the time when you had placed your order.
7. Delivery, Returns, and Refunds
You will receive an email confirmation once your order has been successfully placed. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Any incorrect address details will often result in the parcel being returned to the sender, in which case you will be charged for re-delivery. We will not be responsible for any misplaced or unclaimed parcels by the courier company and cannot offer any refund on any lost parcel.
We deliver the items in Singapore and also deliver internationally. If we do not ship items in your country, we will let you know.
International deliveries outside Singapore may be subject to applicable taxes, VAT’s and custom duties which are to be paid by the Customer. You are required to check with your local tax official to see what import duties and/or VAT you are required to pay in your place of residence.
All customers are responsible to pay any Shipping/Delivery fee.
We will not be responsible for any delays caused by the courier company or due to a reason beyond our control.
Please note that we do not deliver to P.O. boxes.
To initiate the Refund process, customers are required to contact us within 7 days of receiving the itemso we can verify and start the refund process.
Items are only eligible for a refund if they are returned in original packaging, unused condition and are not damaged.
We reserve the right to accept/reject a refund/return request at sole discretion.
Refunds will only be made once verified and approved by our customer support team. They will be refunded through the same payment method you had used to make the transaction.
If we suspect that the Customer is making repeat returns/refunds, we have the right to deny or disapprove a return/refund request.
Customers are required to pay the shipping fee when returning any item.
For more information on this section or to initiate a Refund/Return request, please send us an email firstname.lastname@example.org details of your concern. Our customer support team will get in touch with you.
8. Permitted use
You will not (and will not attempt to):
Access any of the Services by any means other than through the interface that is provided by ZANE Elixir;
Gain unauthorised access to ZANE Elixir’s computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Site, the Services, ZANE Elixir’s networks, and computer systems;
Access any of the Site or the Services through any automated means or with any automated features or devices (including use of scripts or web crawlers);
Access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes;
Reproduce, duplicate, copy, sell, trade, or resell any aspect of the Site or the Services for any purpose; and
Reproduce, duplicate, copy, sell, trade or resell any items or services bearing any trademark, service mark, trade name, logo or service mark owned by ZANE Elixir in a way that is likely or intended to confuse the owner or authorised user of such marks, names or logos.